Withdrawal Policy

1. Right of Withdrawal

You have the right to withdraw this contract within 14 days without giving any reason.

2. Withdrawal Period

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

3. Address

To exercise the right to withdraw, you must inform us [(Name of Jimdo Shop Owner’s shop/business, Address, plz and country, phone number and email address)] of your decision to withdraw this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached sample withdrawal form, but it is not obligatory.

4. The Withdrawal Deadline

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right to withdraw before the withdrawal period has expired.

5. Effects of Withdrawal

If you withdraw this contract, we will refund all payments that we received from you, including delivery costs (with the exception of additional costs, that result from your choice of delivery other than the cheapest standard delivery option we offer) immediately and at the latest fourteen days from the day we received your notification of your withdrawal of this contract. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.

6. Right of Retention

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

7. Return Shipping

You shall send back the goods or hand them over to us [insert the shop/business name and geographical address, where applicable, of the person authorised by your business to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

8. Costs of Return Shipping

You will have to bear the direct cost of returning the goods.

9. Value Replacement for the Delivery of Goods

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample Withdrawal Form

If you want to withdraw this contract please feel free to fill in this form and send it back to us

To [here the trader’s name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]:

I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1), Ordered on (1)/received on (1), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date

(1) Delete as appropriate.